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From Client to Consultant: An Interview with Susan Greenwood-Clark

Germane Solutions is excited to welcome Susan Greenwood-Clark, BSN, RN, MBA, FACHE, as a Senior Specialist to our team. Susan brings over 25 years of experience in Graduate Medical Education (GME), having served as a Director of Medical Education and a Designated Institutional Officer (DIO) in various teaching hospitals. Susan possesses a deep understanding of GME accreditation, program development, and leadership in creating new teaching hospitals. Now, as a consultant, Susan is poised to bring her invaluable insights and experience to help other institutions navigate the complexities of GME.

 

In this interview, we explore Susan’s journey from being a former client of Germane Solutions to becoming a consultant with us and how her extensive background continues to shape her approach to GME consulting.


Can you describe your journey from being a client of Germane Solutions to becoming a consultant with the organization? What inspired you to make this transition? 

My journey with Graduate Medical Education spans 25 years, culminating recently in a challenging role: establishing a new teaching hospital. This project, governed by the CMS 3-year rule, was a comprehensive endeavor requiring collaboration across various levels of the organization. My responsibilities ranged from initial planning and development to managing the operational aspects of the hospital post-establishment.

 

Throughout this process, I forged invaluable relationships with senior leadership, board members, and educators. These interactions were instrumental in understanding the nuanced dynamics of GME environments and the critical importance of "people development" to foster educational excellence.

 

The decision to transition from a client to a consultant at Germane Solutions was inspired by my desire to leverage this extensive "real-world" experience. I aim to contribute meaningfully to training exceptional future physicians by advising on GME development and supporting the growth of educational leaders within the field.


What were the key challenges you faced while transitioning from a Director of Medical Education at a teaching hospital to a consultant role? How did you overcome them?

How has your experience as a DIO and Director of Medical Education shaped your approach to consulting in GME?

How did Germane Solutions support you during your time as a client, and how do you plan to bring that experience into this consulting role?

What unique insights or skills have you brought to Germane Solutions based on your prior experience in creating and managing teaching hospitals?

How does working as a consultant compare to your previous roles in terms of impact, challenges, and rewards?

In your experience, what are the key factors for successfully transitioning to a consulting position?

What are your thoughts on the future of GME, and how do you see your role at Germane Solutions contributing to that future?


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